FAQ

No two renovation projects are alike. In order to decide the cost of your window or door replacement project, we will need to wholly know your wants and needs. Set up a no-obligation, in-home consultation and we’ll be able to provide you with a free quote the day of your consultation. A Pella^® design professional will work beside you to understand your project, choose high-quality products and take measurements for your replacements.

In addition to creating high-quality products in multiple styles, we also offer payment and finance options to help make your replacement project affordable.

It’s our goal to make sure we answer all of your questions about windows and doors from Pella of Ketchum. We’ll check in to all the features and possibilities available to you, including material choices and energy-efficient enhancements. To be certain we can cover everything, we recommend you schedule about two hours for your consultation meeting.

Installations of replacement windows and doors from Pella of Ketchum are run by a Pella^® Expert Installer^SM. Under his or her supervision, Pella-certified installers will install your windows or doors for you. They must go through a thorough set of training courses to make sure your windows and doors are appropriately installed and match Pella’s warranty criteria. You can read more about your no-mess, no-guess installation day here.

Before they can be employed, Pella orders installers to pass a drug test and background check. Our installers are fully protected by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also protected for 10 years under the installation limited warranty and service agreement.

Pella^® products meet or exceed ENERGY STAR^®-certification in all 50 states and almost all of Canada. How will this affect you? Not only could you notice a drop in your heating and cooling costs, but you will help lower your impact on the environment.

The benefit of Pella^® vinyl windows is that you won’t have to paint them. They come in a host of colors, so you’ll find a color that accompanies your home. We do not advise painting your vinyl products; this will terminate your warranty.

Pella of Ketchum offers services and support that bigger stores can’t. Our professional staff has skill in selling, installing and servicing Pella^® windows and doors. You’ll have a specific Pella sales team, comprised of a project manager, local service technicians and quality installers. We normally use the term “single-source accountability.” You just have to get ahold of our office, your sales representative or your project manager with any questions or concerns you have, and we will get to work handling any issues.

There are many reasons why Ketchum-area people go with Pella of Ketchum for their replacement window and door needs. Our success is built on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s professional Direct Sales Network. Unlike other manufacturers who sell only through third-party channels, Pella of Ketchum has a dedicated window and entry door showroom. This unique way of doing business offers you a personalized experience with the aid of a local Pella^®-certified team. Whether you are in the market for the beauty of wood, the strength of fiberglass or the low maintenance of vinyl—Pella of Ketchum has a superior-quality, energy-efficient and sturdy solution.